Independent family-owned coach holiday group, Daish’s Holidays has expanded its operations division with the appointment of Gemma Wilson as Hotel Group Controller.

With more than 25 years’ hospitality and leisure industry experience, which includes five years at Norwich City Football Club, Gemma has worked in both operational and financial roles and joins the six-strong operations team to oversee the group’s accounting systems, assist with training and development, develop menu choices across the group’s 12 UK-based hotels, as well as ensuring continued compliance with hospitality rules and regulations.

Speaking about joining the company and her new position, Gemma says: “It’s a pleasure to be joining Daish’s Holidays. Having provided coach and self-drive holidays to its portfolio of hotels for almost 45 years, Daish’s Holidays has built a reputation for delivering excellent customer service, comfortable accommodation, and great value. This has led to the holiday group growing a loyal following, with thousands of customers visiting the different hotels across the UK on an annual basis.

“This is a very exciting role and I’m delighted to have been given the opportunity to progress my career at such a longstanding company.”

Paul Harper, commercial director at Daish’s Holidays, adds: “Gemma brings decades of experience to this role of Hotel Group Controller and we warmly welcome her to the team. As a company, we constantly look for ways to enhance the service we provide to our customers and seek to appoint strong candidates who can further shape the future success of our hotels.”

Daish’s Holidays offers value for money holidays for families, couples, and singles. Customers have the choice between coach or self-drive options across England and Wales.

For more information, visit www.daishs.com